Privacy Policy
Our commitment to your privacy and data protection.
Last Updated: April 16, 2023
Your Privacy
At SoundGampas, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.
What We Collect and Why
We collect the following types of information:
Personal Information
- Contact Information: When you book a service or contact us, we collect your name, email address, phone number, and physical address to provide our services and communicate with you.
- Service Details: Information about your instruments and service requirements to help us provide appropriate services.
- Payment Information: When you make a payment, our payment processors collect your payment details. We do not store complete credit card information on our servers.
Automatically Collected Information
- Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, and other analytics data.
- Device Information: Information about the device you use to access our website, including browser type, operating system, and device identifiers.
- Cookies: We use cookies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services
- To communicate with you about appointments, services, and promotions
- To process payments
- To analyze website usage and improve user experience
- To comply with legal obligations
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
- Service providers who help us operate our business (e.g., payment processors, email service providers)
- Legal authorities when required by law
- Professional advisors, such as lawyers and accountants
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, please contact us using the information provided at the end of this policy.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:
Email: [email protected]
Phone: +1 (587) 888-2743
Address: 1453 Evergreen Crescent, Surrey, BC V3R 1X4, Canada